Contact and FAQs

General Questions

  • EverHope Children’s Shelter is an emergency shelter serving children who have experienced abuse, neglect, or family crisis. Formerly known as the Northwest Arkansas Children’s Shelter, EverHope provides a safe, nurturing environment where children can begin to heal through stability, dignity, and trauma-informed care.

  • EverHope Children’s Shelter serves children from birth through age 18 who need immediate, short-term care during times of crisis. The average age at our shelter is 14 years old.

  • EverHope is located at 860 NW Vaughn Rd, Bentonville, AR 72713 and serves children and families throughout the state of Arkansas.

  • Yes. EverHope r is a registered 501(c)(3) nonprofit organization. Donations are tax-deductible as allowed by law.

Donating to EverHope

  • You can donate online, by mail, or through employer matching gifts. Donations help provide safe shelter, meals, clothing, and 24/7 care for children in crisis.

  • Yes. All donations made directly to EverHope Children’s Shelter are tax-deductible as permitted by law. A receipt is provided for your records.

  • Please make your check payable to EverHope.

    EverHope is the public name (DBA) of the Northwest Arkansas Children’s Shelter. While we encourage using EverHope, we can still accept and process checks, stock gifts, and other payments made payable to Northwest Arkansas Children’s Shelter.

    Gifts made under either name support the same organization, mission, and programs.

  • Donations support essential needs and programs, including:

    • Emergency shelter and housing

    • Meals and healthy snacks

    • Clothing and hygiene items

    • Trauma-informed, 24-hour care

    • Educational and enrichment activities

    Every gift directly impacts the daily lives of children at EverHope.

  • Yes. Monthly giving is one of the most impactful ways to support EverHope. Recurring donations provide consistent funding that helps us meet children’s needs year-round.

  • Yes. EverHope accepts approved in-kind donations such as clothing, hygiene items, and other essential supplies. Please contact us or visit our Needs List page before donating items.

Volunteering at EverHope

  • Volunteers play a vital role at EverHope. Opportunities may include administrative support, organizing donations, facility projects, and approved group volunteer activities.

    Volunteer opportunities vary based on current needs and safety guidelines.

  • Yes. Individual volunteers must meet minimum age requirements and complete a screening process. Group and corporate volunteer opportunities are available with prior approval.

  • Due to safety, privacy, and trauma-informed care standards, all volunteers will go through a screening process in order to determine whether they can work directly with our youth.

Getting Involved Beyond Volunteering

  • Yes. Individuals, businesses, schools, and community groups are welcome to host third-party fundraising events in support of EverHope. Events must be approved in advance.

  • Absolutely. Corporate partnerships may include sponsorships, employee volunteer days, donation drives, or cause-marketing campaigns.

  • Speaking engagements and informational sessions may be available upon request, depending on staff availability.

Safety, Privacy, and Care Standards

  • For privacy and safety reasons, children in our care do not attend public fundraisers.

  • EverHope follows strict confidentiality and safety protocols to protect the identity, dignity, and well-being of every child in our care.

  • EverHope serves children of all backgrounds and beliefs. Our services are provided without discrimination.

Rebrand Questions

  • Yes. EverHope Children’s Shelter is the new name of the Northwest Arkansas Children’s Shelter. While our name has changed, our mission, programs, and commitment to children remain the same.

How can I get started today?

There are many ways to make an impact:

If you don’t see your question here, please contact us. We’re always happy to help!

Contact Us

Schedule a Tour
Contact Us